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Our Terms Shape How Your Account Works

When you open an account at rajaslot jp, you're joining a platform built around clear rules and your protection.

Account verification requiredDeposits and withdrawals coveredSupport available throughout your play
rajaslot jp Our Terms Shape How Your Account Works
REACH US ANYTIME

How to Contact Us About Terms or Your Account

Team online

Live Chat

Our support team responds in the lobby during operating hours. Open the chat widget at the bottom right, ask about terms, account status or disputes, and we'll address it within minutes.

Email Support

Send questions about terms, account suspension or policy changes to our support inbox. We reply within 24 hours on business days with full explanations and next steps.

Account Settings

Review our full terms inside your account under Settings > Legal. You can also update your contact information, payment methods, or request a copy of your account agreement at any time.

YOUR SECURITY FIRST

How We Protect You and Your Data

Data Encryption

All account information, payment details and play history are encrypted with industry-standard SSL. Your login credentials are never stored in plain text, and we audit access logs monthly to catch unauthorized attempts.

Withdrawal Verification

Before any withdrawal clears to your DANA, OVO, GoPay or bank account, we verify your identity and account history. This step protects both you and prevents fraud. Most verified withdrawals process within 2 hours.

Cookie and Tracking Policy

We use cookies to remember your login session, language preference, and recent activity on the lobby. You can disable non-essential cookies in your browser; essential session cookies cannot be turned off without logging out.

Account Suspension Rights

If we detect suspicious activity, terms breach or unauthorized access, we may suspend your account pending investigation. We notify you immediately via email and your registered phone number, and you can appeal the suspension within 7 days.

Data Retention

We keep your account data and transaction history for 5 years after closure to comply with payment processor and regional rules. You can request deletion of non-essential personal data after 3 years of inactivity.

Policy Updates

If we change these terms, we email you 30 days in advance with a summary of changes. Continuing to play after 30 days means you accept the new terms. You can always review the version history in Settings.

Questions About Your Rights and Our Terms

Yes. Go to Settings > Account, select 'Close Account', and confirm. Your balance will be transferred to your registered DANA, OVO, GoPay or bank account within 24 hours. Your data is retained for 5 years for compliance, then deleted unless you request otherwise.

Click 'Forgot Password' on the login page. We'll send a reset link to your email and a verification code to your phone. You must use both to regain access. If you cannot access your email or phone, contact live chat with proof of identity.

Your deposits remain your funds. We hold player balances in segregated accounts separate from our operating funds. If a payment fails to process, we refund the full amount to your original payment method within 48 hours.

No. Account sharing violates these terms and risks suspension. Each person needs their own account, verified with their own email and phone. We monitor for multi-accounting; shared accounts are closed and balances forfeited.

Contact our support team via live chat or email with your transaction ID and the date. We review your account history, game logs and payment records within 48 hours. Most disputes are resolved in favour of the player if the record shows accuracy.

Promotional terms are separate from these account terms and posted on our promo board. Each promotion has its own rules: play-through, game restrictions, and expiry. Accept a promotion before playing; you cannot claim it retroactively.

These terms apply to all accounts at rajaslot jp and cannot be changed per-user. However, you can request a formal modification for accessibility or legal reasons by emailing support with documentation. We respond within 5 business days.